Mitel Partner in kuwait - Fahad Albahar Sons

In today’s digitally driven business environment, seamless communication is more than just a necessity—it's the backbone of productivity, collaboration, and customer engagement. As organizations in Kuwait look to modernize their telecommunication systems, Fahad Albahar Sons (FBS) stands out as a trusted and certified Mitel partner providing comprehensive, customized, and future-ready communication solutions. With a strong presence in Kuwait and a deep understanding of regional business challenges, FBS has become synonymous with reliable, enterprise-grade telephony and networking solutions.

About FBS – Fahad Albahar Sons

Established with the vision of transforming the way Kuwaiti businesses connect and collaborate, FBS ensures the best solution for client’s needs by integrating Mitel products and providing the best intervention. We facilitate the distribution of Mitel controllers such as the MITEL 3300 MXe III, MITEL 3300 EX, MITEL 3300 Cx II, MITEL 3300 AX, MITEL 470, MITEL SMBC, and MITEL 3300 MXe. The company specializes in business telephone systems, networking solutions, PABX systems, video conferencing, IP telephony, structured cabling, and unified communications. With a highly skilled technical team and a customer-centric approach, FBS has successfully implemented telecom infrastructure across a wide range of industries including government, healthcare, education, banking, and retail.

As an authorized Mitel distributor and systems integrator in Kuwait, FBS offers complete access to Mitel’s cutting-edge products and services. The partnership enables local organizations to benefit from globally recognized solutions while receiving ongoing, hands-on support from a team that understands Kuwait’s specific market needs.

Why Choose FBS as Your Mitel Partner?

1. Certified Expertise with Local Commitment

FBS is not just a reseller—it is a certified Mitel partner equipped with engineers, technicians, and consultants trained and certified by Mitel. The company combines Mitel’s innovative product portfolio with local expertise to design and implement communication systems tailored to the unique needs of Kuwaiti businesses.

2. Full-Spectrum Communication Solutions

FBS delivers end-to-end telecommunication services—from infrastructure design and system integration to deployment, training, and support. This eliminates the hassle of dealing with multiple vendors and ensures a smooth and unified implementation process. Services include:

• Deployment of Mitel PBX and IP-PBX systems
• Configuration of Mitel Controllers (MXe III, EX, Cx II, AX, SMBC, 470, etc.)
• Installation of IP phones, video conferencing units, and wireless communication systems
• Remote access and mobility solutions
• Ongoing system monitoring, upgrades, and troubleshooting

3. Unmatched Support and Responsiveness

With its headquarters in Kuwait, FBS offers rapid on-site support, efficient service level agreements (SLAs), and a 24/7 helpdesk. This local presence ensures faster response times and more personalized service than international providers.

4. Proven Track Record Across Industries

FBS has completed dozens of successful Mitel installations across a variety of sectors. Whether it’s a government ministry requiring secure inter-departmental communication or a retail chain seeking multi-location VoIP integration, FBS delivers solutions that align with business goals and compliance standards.

Mitel Solutions Delivered by FBS

FBS provides a wide range of Mitel’s world-class telecommunication systems, including:

1. Mitel IP-Based Phone Systems

FBS deploys Mitel’s highly regarded MiVoice Business and MiVoice Office 400 platforms, which support seamless communication over IP networks, enabling features like voicemail-to-email, auto-attendant, call recording, and mobile device integration.

2. Mitel Controllers

FBS configures and maintains various Mitel Controllers, such as:

• Mitel 3300 MXe III – Scalable solution for medium to large enterprises
• Mitel 3300 EX – Modular design with support for analog and digital endpoints
• Mitel 3300 Cx II – Compact solution for smaller locations or branch offices
• Mitel 3300 AX – Versatile controller with robust analog support
• Mitel SMBC (Standalone Mitel Border Gateway Controller) – For secure teleworker and SIP trunk connectivity
• Mitel 470 – Ideal for SMBs with built-in UC applications

These devices serve as the central management units of any enterprise-grade communication network, handling call routing, system configuration, remote access, and high availability.

3. Unified Communications and Collaboration

FBS helps organizations move beyond voice by offering Mitel’s Unified Communication (UC) solutions. These systems integrate:

• Instant messaging and presence
• Audio and video conferencing
• Team collaboration tools
• Desktop sharing and mobility

This unified approach improves workflow efficiency and reduces operational silos.

4. Call Center and Customer Engagement Platforms

FBS also implements Mitel Contact Center solutions for businesses that prioritize customer experience. These platforms offer CRM integration, real-time reporting, intelligent call distribution (ACD), IVR, and workforce optimization tools.

5. Remote and Hybrid Work Solutions

In a post-pandemic business environment, enabling secure and reliable remote communication is critical. FBS deploys Mitel SMBC and MiCollab to facilitate teleworking with high security, ensuring employees can stay connected from any location without compromising data integrity.

Industries Served

FBS serves a wide array of industries with tailored Mitel deployments, including:

• Government & Public Sector: High-security PBX systems and centralized command centers
• Banking & Finance: Encrypted communication platforms with compliance and audit features
• Healthcare: IP-based nurse call systems and seamless in-hospital communication
• Education: Campus-wide voice systems with intercom and paging solutions
• Retail & Hospitality: Integrated multi-site phone systems with CRM-linked call management

Each implementation is customized to meet the client’s performance, budget, and scalability requirements.

A Partner for Digital Transformation

FBS is more than a technology provider—it’s a strategic partner in digital transformation. By combining Mitel’s innovative voice and communication technology with its own in-depth regional expertise, FBS helps Kuwaiti businesses transition to modern, scalable, and secure communication platforms. From legacy migration to cloud telephony adoption, FBS walks hand-in-hand with clients to ensure a future-ready communication ecosystem.

Conclusion

As the official Mitel Partner in Kuwait, Fahad Albahar Sons (FBS) brings unmatched value to businesses seeking reliable and modern communication infrastructure. With certified technical staff, end-to-end service offerings, and a solid track record of successful deployments, FBS empowers organizations across Kuwait to embrace the future of business communications.

Choosing FBS means choosing reliability, scalability, local support, and a commitment to technological excellence. Whether you are upgrading from legacy systems, expanding across multiple locations, or enabling hybrid workforces, FBS provides the tools, expertise, and dedication needed to drive your business communication to the next level.