FBS (Fahad Al‐Bahar Sons Trading Co.) — Leading Telecom & Network Equipment Firm in Kuwait
Background & Credibility
- FBS has been operating since 1988 and has over 30+ years of experience, making it one of Kuwait’s most established players in the network, communications, and telecom-equipment sector.
- It positions itself as a “one-stop shop” for business communications, network infrastructure, and unified communications solutions.
FBS offers cutting-edge telecommunication products and networking services for companies of any scale. We mainly focus on communications, including cabling and phone installation, telecom maintenance, business networking switches, video conferencing, hotel telephones, contact centers, and social media integration.
We take complete care of your business communication requirements. With over three decades of experience, we have developed a niche in the communication services sector.
Key Services & Solutions
FBS’s range of capabilities covers almost all touch-points of enterprise telecommunications and networking needs. Some of the core solutions include:
Service / Product
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What FBS Offers
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Communications & Business Telephone Systems
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Business-phone systems, Private Automatic Branch Exchange (PABX), analog and IP telephony, voice communications.
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Cabling and Telephone Installation
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Full solutions for structured cabling, telephone infrastructure, optic cable whenever needed, full installation.
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Unified Communications
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Integration of voice, video, messaging over IP, mobility, presence, collaboration tools. They partner with globally reputed brands like Mitel.
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Video and Audio Conferencing
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High-quality hardware/software for virtual meetings, remote conferencing tools, conferencing devices.
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Hotel Telephones / Hospitality Communication Systems
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Telephony and communications systems specialized for hotels (guest room phones, switchboards, etc.), with brands like Teledex, TeleMatrix, Scitec.
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Contact Center Solutions
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Multi-channel contact centers with CRM integrations (Microsoft, Oracle, Salesforce etc.), real time and historical reports, social media and messaging channel integration.
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Support & Maintenance
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After-sales support, onsite and remote maintenance, repair, upgrades, ensuring system reliability.
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Strengths & Competitive Advantages
- Mature expertise & reputation: Over three decades in business gives FBS strong local knowledge, established supplier & vendor relationships, and trust among Kuwaiti businesses.
- Broad service spectrum: From small or medium enterprise phone systems to large-scale unified communications and enterprise contact centers, hotel systems etc., they cover most enterprise telecommunications requirements. This makes them a preferred partner for businesses wanting a single vendor for multiple needs.
- Strong partner/brand alliances: They are Mitel Gold Partner, which suggests access to high quality telephony systems, support, updates etc
- Focus on scalability & modern solutions: FBS helps clients transition from analogue to IP telephony; they provide unified communications (voice, video, messaging), business networking switches, WiFi (wireless) solutions etc.—all in line with modern telecom/IT infrastructure demands.
- Customer support & maintenance: Many businesses value post-purchase service. FBS offers comprehensive maintenance contracts and services, which is a key differentiator.
Challenges & Areas to Watch
No company is without areas to improve. Some of the potential or typical challenges for FBS (or similar providers in Kuwait) could include:
- Keeping pace with rapid technological change: Telecom equipment and networking evolve quickly (5G, fiber backhaul, IoT, cloud-native communications). FBS needs to continuously invest in staff training, R&D or vendor partnerships.
- Cost of imported high-end equipment: Since many telecom/hardware components are imported, there may be cost, regulation, customs, or supply chain constraints. Customers may look for cost-efficient alternatives.;
- Regulatory & standard compliance: Ensuring equipment etc. meets Kuwaiti / GCC telecom standards, interoperability, safety certifications etc., particularly as systems integrate across voice/video/data etc.;
Market Position & Relevance
- FBS is especially relevant for enterprises, hospitality, government sector, large-scale projects. If a hotel, office block, or public sector entity needs robust phone systems, video conferencing, unified communications etc., FBS offers an end-to-end solution.;
- For smaller businesses, or more commodity items (just routers, small network switches etc.), there may be cheaper or more specialized providers, but FBS’s strength is in breadth plus after-sales maintenance.;
- In Kuwait’s wider telecom ecosystem, mobile operators (such as Zain, STC, Ooredoo) focus more on service provision (mobile, broadband). FBS is more on the B2B hardware, infrastructure, enterprise service side. That gives them a niche.;
Conclusion
FBS (Fahad Al-Bahar Sons Trading Co.) unquestionably ranks among the top telecom equipment / communications infrastructure companies in Kuwait. With its decades of experience, a full suite of services (from installation to unified communications, contact centers, hotel telephones, maintenance), strong partnerships (with Mitel, etc.), and customer support, it offers strong value to firms that want reliable, modern, scalable communication systems.
If you are considering a provider for telecommunications or networking in Kuwait, FBS should be high on your shortlist—especially if you care about reliability, full support, and integrated solutions rather than just cheap devices.